The true cost of cheap office space: what the desk rate leaves out

The cheapest desk rate isn't always the cheapest office. Commute, daylight, quiet rooms, room to grow, exit terms and what's actually included can all change what you really pay. Here's how to compare flexible offices on total cost of occupancy, plus five questions to ask before you enquire.

Picture the scene. You have found a small office with a desk rate that makes the finance director smile, the paperwork is ready and the team is excited. Three months later, half the team dread their commute, client calls are being taken in the stairwell, meeting rooms are being paid for by the hour on top, and you have already outgrown the space with most of the agreement still to run. Nobody did anything silly. They just compared the one number that was easiest to compare. That number is the desk rate. It matters, of course, but it is only the headline. For the wider picture on location, amenities and community, see our guide on how to compare office space properly, not just by price . This one goes deeper on cost: what the headline rate can leave out, and how to compare flexible offices on the total cost of being there rather than on the price per desk alone. Why the cheapest desk is not always the cheapest office A desk rate tells you what you pay for a seat. It does not tell you whether people will want to sit in it, whether the building works for the way your team actually spends its day, or what happens to your costs when your headcount changes. The scenario above is made up, but every part of it is a familiar story. Each one is a cost that never appears next to the headline figure, yet still lands on your budget, your calendar or your people. Where the hidden costs hide Location and commute. A cheaper building in the wrong place can cost you in time, travel and goodwill. If most of the team has to add a change of train to reach it, expect fewer people to come in, and less enthusiasm from those who do. Light, quiet and meeting space. A suite with no daylight, nowhere quiet for calls and no meeting room nearby can be a false economy. People end up working around the space instead of in it, and those workarounds often mean booking extra rooms elsewhere. Room to grow (or shrink). If the only way to add four desks is to move out, the bargain gets expensive quickly. The same goes for teams that may need less space if their hybrid policy changes. Lock-in and exit terms. Agreement length, notice periods and any charges for leaving early all affect what you really pay. Operators set their own terms, so read them, not just the rate. What is and is not included. One quote may include internet, cleaning, meeting room time and business rates, and another may add them on later. Two identical desk rates can end up a long way apart. Productivity drag. This is the hardest one to put a number on, and we won't try to. But in our view, an office people avoid, or one that makes their day harder, is rarely the cheapest option in the end. Headline rate vs total cost of occupancy A better way to compare is to think about the total cost of occupancy: everything you pay to have a working base, plus the practical costs of using it. In flexible workspace, the main options package that cost in different ways. Serviced offices are furnished and ready to use, with one monthly fee that typically covers things like utilities, internet, cleaning and reception, and shared facilities such as meeting rooms and kitchens. Terms usually run from 1 to 36 months, which makes it easier to add or drop space as the team changes. Managed offices are private spaces set up around your business, often with your own layout and branding, and run day to day by the operator. They usually involve a longer commitment, typically 1 to 5 years, and a more tailored price, so it pays to be clear about what is included from the start. Coworking can be the lowest-commitment way in for very small teams and individuals, and it is a handy overflow option for larger ones. Just be honest about whether it will still suit you once you need confidential calls or a door that closes. Whichever route you take, on-demand meeting rooms can stop you paying every day for a boardroom you use once a month. If you are weighing up the first two options, our guide to serviced vs managed offices sets…

Explore flexible workspace